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Lexus of Maplewood

Junior Service Advisor

Entry-Level JobVerifiedNo experience needed

Career Insights for Automotive Customer Service Representative

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Based on Minnesota data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$57,470 / year median in Minnesota

+10% projected growth

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Job Description

Junior Service Advisor Lexus of Maplewood - 2.4 Maplewood, MN Job Details Full-time $18.50 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance Qualifications Customer communication Full Job Description The Ed Napleton Automotive Group is looking for our next Junior Service Advisor. Located at Lexus of Maplewood, the Junior Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer's vehicle in top shape. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
Pay starting at $18.50 per hour with a $200 CSI bonus for reference.. Family Owned and Operated- 90+ years in business! Medical, Dental, and Vision Insurance, 401k. For additional benefit information please visit NapletonMN.MyBenefitsLibrary.com Paid Vacation and Sick Time Discounts on products, services, and vehicles Extensive and ongoing training with specialists
Job Responsibilities:
Meet and greet the customer in the service drive. Write repair orders for customers with full transparency of cost and time estimates. Provide exceptional and timely communication-keeping customers updated throughout the process Exhibit a positive attitude and strong work ethic with customers and co-workers. Utilize cutting edge Fixed Operations Technology Other duties as assigned by management
Job Requirements:
Exceptional Customer Service Skills Tech Savvy- able to learn and utilize technology Willingness to undergo a background check and drug screen in accordance with local law/regulations 18+ years of age or older to comply with the company driving policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws