Customer Service Representative Robert Half - 3.9 Minnetonka, MN Job Details Temporary | Contract $19 - $22 an hour 20 hours ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Microsoft Word Customer records maintenance Record keeping Email customer support Phone communication Spreadsheets Customer order taking Service scheduling Client inquiry handling Sales order data entry Word embeddings Order inquiry handling Documentation Handling Customer interaction during outreach Communication skills Entry level Quality data entry Client interaction via phone calls Customer data entry Full Job Description We are looking for a Customer Service Representative to join a contract position based in Minnesota. This opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping accurate records in a fast-paced environment. The person in this role will support day-to-day service needs through phone, email, and order-related assistance while maintaining a detail-oriented and organized approach.

Responsibilities:

Handle incoming customer calls promptly, provide accurate information, and resolve routine service questions effectively. Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer service activities. Respond to email inquiries clearly and efficiently, ensuring customers receive timely updates and helpful solutions. Enter customer, order, and service information into internal systems with strong attention to accuracy and completeness. Process order-related transactions and documentation while helping maintain smooth workflow across service operations. Coordinate and schedule appointments based on customer needs, availability, and established service procedures. Use Microsoft Word and Excel to prepare, update, and maintain customer records, logs, and basic reports. Support call center performance by balancing service quality, responsiveness, and thorough documentation in each interaction. Previous experience in customer service or call center support is required. Ability to manage inbound calls and conduct outbound follow-up conversations with careful attention to detail. Strong written communication skills for handling customer email correspondence effectively. Accurate data entry skills with careful attention to detail and record quality. Experience with order entry or related transactional processing is preferred. Proficiency in Microsoft Word and Microsoft Excel. Ability to organize appointments and manage multiple tasks in a fast-paced setting. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .