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Kueber Eye Care

Customer Service Representative

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description

Overview Join our dynamic team as a Customer Service Representative and become the friendly, professional face of our organization! In this energetic role, you will be the first point of contact for clients and visitors, providing exceptional support through multiple communication channels. Your enthusiasm and organizational skills will ensure smooth office operations, positive customer interactions, and efficient administrative processes. Responsibilities Greet visitors and answer multi-line phone systems with professionalism and warmth, ensuring each caller feels valued. Manage front desk duties, including scheduling appointments, handling inquiries, and directing calls to appropriate departments. Perform data entry tasks using our medical records system. Provide excellent customer support by addressing questions promptly, resolving issues efficiently, and maintaining a positive attitude. Collaborate with team members to ensure seamless communication and efficient workflow across departments. Qualifications Excellent organizational skills with the ability to multitask effectively in a fast-paced environment. Exceptional phone etiquette skills and experience managing multi-line phone systems. Strong typing skills with attention to detail for proofreading and data entry tasks. Ability to demonstrate excellent customer service skills with a friendly demeanor and professional attitude.
Pay:
From $18.00 per hour
Benefits:
401(k) Flexible spending account Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance