A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Client Experience Specialist in Ramsey, MN
Ramsey, MN
Order:
132923
Order Type :
Temp To Full-Time
Now Hiring:
Client Experience Specialist
Location:
Ramsey, MN
Shift:
8:00am•4:30pm, Monday•Friday
Pay:
$18.00•20.00/hr
Employment Type:
Full time, trial to hire!
About this
Opportunity:
Atlas Staffing has partnered with a local 24 Hour Restoration Company seeking a semi-skilled Claims Coordinator to write estimates, enter data, and work with insurance companies and adjusters to get estimates approves. You'll play a key role in supporting homeowners and ensuring smooth claim processing.
What You'll Be Doing:
Answer inbound calls and make outbound calls to clients, adjusters, and vendors
Enter and update job information using company software and systems
Explain services, timelines, and next steps to clients clearly and confidently
Support claims coordination and paperwork between clients, field crews, and insurance carriers
Follow up with leads and clients to keep projects on track
What makes you a great fit:
Someone outgoing who's comfortable on the phone and genuinely enjoys talking to people
Persuasive but not pushy — you know how to help someone see the value in doing the right thing
Comfortable learning new computer systems and technology
Some prior customer service, phone, or office experience preferred
Reliable and team-oriented — we lean on each other here
Comfortable and confident on the phone
Outgoing personality with strong persuasion and customer service skills
Comfortable learning and using computers/software
Some customer service, call center, or office experience preferred
Reliable attendance; able to work occasional mandatory overtime
Why work with our client?
401k Plan
Medical insurance fully covered by company
Dental and Vision insurance
Generous vacation policy
Commission
Weekly training objectives
Atlas Staffing Benefits:
(Available until hired on by the client)
Medical, Dental, Life Insurance, Short Term Disability, Critical Illness, Vision, Accidental Insurance, Paid Time Off
You can apply in person at 78 West Main St. Anoka, MN 55303 Or you can also email us at anoka@atlasstaffinginc.com
Atlas Staffing is one of the largest locally owned employment agencies in the Twin Cities. We were founded in 1985 and we've grown to multiple locations, covering the entire Twin Cities metro and surrounding areas.