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GUEST SERVICE REPRESENTATIVE
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Minnesota data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,290 / year median in Minnesota
-15% projected decline
Job Description
Guest Service Representative
•
TPI Hospitality Location:
Hampton Inn by Hilton
•
Roseville, MN Position:
Part-Time |
Guest Service Representative Shift:
Sunday through Wednesday evening shift (5 PM
•11 PM) Weekend availability required
Pay:
$15/hr to $18/hr We all matter. We all make a difference. We are
TPI. TPI
Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 hotels and restaurants throughout Minnesota and Florida, including Hilton, Marriott, Margaritaville, Holiday Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win outcomes. The Guest Service Representative role offers the chance to work with passionate, energetic people who are empowered to do whatever it takes to deliver exceptional guest experiences. The ideal candidate is an excellent communicator who uses empathy and compassion to make every guest and coworker feel valued. About TPI Hospitality Celebrating over 50 years in the industry. Culture of empowerment and growth. Opportunities for advancement within 45+ hotels and restaurants across Minnesota and Florida. Twelve-time nominee for Best Places to Work by the Business Journal. Benefits Medical/Dental Insurance 401(k) & matching Free parking and transportation to/from Margaritaville Resort Paid Time Off (PTO) & Holiday Premium Pay Volunteer Time Off (VTO), Bereavement, and School Conference Leave Employee Discounts & Tuition Discount Watch Our Video Here
•and get ready to be part of something extraordinary!
Benefits
- Paid Time Off (PTO)
- Volunteer Time Off (VTO)
- 401(k) Plans
- Health Insurance