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Shirt Werks and Promotionals

Shipping & Receiving / Customer Service Team Member

Career Insights for Customer Service Representative (General)

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Based on Minnesota data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,290 / year median in Minnesota

-15% projected decline

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Job Description

Shipping & Receiving / Customer Service Team Member Shirt Werks and Promotionals Saint Paul, MN Job Details Part-time | Full-time 1 hour ago Benefits Paid holidays Paid time off Employee discount Referral program Qualifications Teamwork Packing In-person customer service Order fulfillment receiving Shipping and receiving inventory management Organizational skills Warehouse experience Picking & packing Full Job Description Join the Shirt Werks & Promotionals Team! We're looking for a dependable, organized, and customer-focused Shipping & Receiving Team Member who enjoys variety in their workday. This position is ideal for someone who takes pride in accuracy, enjoys helping customers, and is willing to jump in wherever needed to support the team. Responsibilities Receive, inspect, and organize incoming shipments. Prepare and package outgoing orders accurately and on time. Verify packing slips and maintain organized inventory. Coordinate shipments with UPS, FedEx, and other carriers. Receive, inspect, and organize incoming shipments dropped off by clients. Provide outstanding customer service by phone, email, and in person. Assist customers picking up orders. Help maintain a clean, safe, and organized warehouse and production area. Support embroidery, screen printing, production, or other departments as needed during busy periods. Work as a team to ensure orders are completed accurately and delivered on time. Qualifications Shipping, receiving, warehouse, is required. Previous customer service experience is required. Strong attention to detail and organizational skills. Comfortable using computers and shipping software. Positive attitude with a willingness to learn new tasks. Able to work independently while also being a dependable team player. Ability to lift up to 40 pounds and remain active throughout the workday. Reliable attendance and a strong work ethic are essential. What We're Looking For The right person is someone who: Enjoys helping customers and coworkers. Takes ownership of their work. Is flexible and willing to assist wherever the team needs help. Thrives in a fast-paced, small business environment. Values quality, efficiency, and teamwork. What We Offer Supportive team-oriented environment Monday-Friday schedule. Paid holidays and vacation. Cross-training opportunities so every day is different and you'll continue learning new skills. Small team atmosphere where your ideas matter and your contributions are noticed. Casual work environment with no corporate bureaucracy. Direct access to ownership—your voice is heard, and good ideas can quickly become reality. Work that you can see and take pride in - knowing you helped take concepts to finished products. If you're dependable, enjoy staying busy, and like being part of a team that works together to create outstanding products for customers, we'd love to hear from you! Apply today by sending your resume and a brief introduction.
Benefits:
Employee discount Paid time off Referral program
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements