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Conklin Company, Inc.

Customer Service Rep I

Job Description

Job Summary Customer Service Representative Conklin Company, Inc. a manufacturing company is seeking an outgoing and courteous Customer Service Representative to join our sales center team in our Shakopee office. If you enjoy helping people, have call center experience and are detail oriented, this could be the position for you! In this position a Call Center Representative will take 20-75 inbound calls daily from our independent distributors, look up product part numbers, placing orders, process payments , and handle customer service concerns as they arise. The schedule for this position is Monday - Friday 8:30am - 5:00pm. The starting pay rate for this role is $21 an hour.
Requirements:
Regular and consistent attendance One year of inbound sales call center taking product orders experience Payment processing Excellent customer service and communication skills Ability to quickly learn computer systems and order processing best practices Ability to multi-task and problem solve Correctly enter orders received from Conklin's distributors over phone, fax, and email Efficient PC skills and good listening skills a must, experience with multiple order entry and CRM system's is a plus Attend & work the Annual Conklin National Convention, 1 week, out of state all expenses paid by Conklin Other duties as assigned We offer a competitive salary and excellent benefits.
NO RECRUITERS
Pay:
$21.00 - $21.01 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health and Wellness Programs
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