Customer Service Representative CSN Brokers Shoreview, MN Job Details Full-time $50,000 - $60,000 a year 1 hour ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Flexible schedule Qualifications Teamwork Interpersonal skills Sales analysis Spreadsheets Attention to detail Organizational skills Full Job Description Customer Service Representative (Onsite - Shoreview, MN) Full-Time | Onsite | CPG Sales Brokerage Firm We are a growing CPG sales brokerage firm seeking a self‑motivated , detail‑oriented Customer Service Representative to join our team onsite in Shoreview, MN . This role blends customer interaction with data accuracy, making it ideal for someone who enjoys helping customers while working with numbers, systems, and process improvement. Key Responsibilities

• Customer Support — Provide outstanding customer service via phone and email with professionalism and care.
• Issue Resolution — Address customer concerns, troubleshoot problems, and deliver timely solutions.
• Data Accuracy — Maintain and update customer records with exceptional attention to detail.
• Excel Reconciliation — Use Microsoft Excel (formulas, pivot tables, data analysis) to reconcile sales commissions paid vs. commissions expected based on shipped orders.
• Cross‑Team Collaboration — Work closely with internal teams to resolve issues and improve processes.
• Customer Experience Improvements — Identify opportunities to enhance customer satisfaction and recommend solutions. Qualifications
• Excellent verbal and written communication skills with a genuine commitment to customer satisfaction.
• Strong problem‑solving abilities and a proactive, self‑driven mindset.
• Proficiency in Microsoft Excel , including formulas, pivot tables, and data analysis.
• Exceptional attention to detail and strong organizational skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Minimum 2 years of customer service experience required. Benefits
• Positive, team‑oriented culture with opportunities for growth.
• Health, dental, and vision insurance.
• Simple IRA with company match up to 3% .
• Paid time off and holidays.

About You You thrive in customer interactions, enjoy working with data, and take pride in accuracy and follow‑through. You're collaborative, communicative, and motivated to make processes better. If this sounds like you, we encourage you to apply.

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person