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Treasure Island Resort & Casino

Cashier/Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on Minnesota data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$37,290 / year median in Minnesota

-15% projected decline

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Job Description

AI Summary & Insights Summary Insights Cashier/Customer Service The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. Cashier/Customer Service The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description Pay Rate:
$15.00 an hour
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist guests with questions and purchases, while following cash-handling procedures Ensure accuracy of daily paperwork, including deposits, variances, and shift reports Perform various duties as assigned to maintain a clean and safe facility in the sales, storage and pool areas Rotate stock to ensure product quality and freshness and ensure items are correctly priced Post at the waterslide entry to ensure guest safety Inform management of unsafe and dangerous conditions within the facility
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Preferred Knowledge and Certification:
6 months previous cash handling experience 6 months previous guest service experience
Required Skills:
Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication skills
Required Abilities:
Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice Ability to enthusiastically and professionally sell items
PHYSICAL DEMANDS
Must be able to walk or stand and exert fast-paced mobility for periods of up to 8 hours Must have a good sense of balance, and be able to bend and kneel Must be able to reach and twist occasionally Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 25 pounds routinely Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination
WORKING ENVIRONMENT
Work is performed in the Waterpark, which includes flashing lights, frequent loud noises, water and humidity, and pool chemicals, some outdoor work is required and may require going onto the gaming floor which has cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact