A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Type Part-time Location Winona, MN 55987 Departments Marketing Date Published July 14, 2026 End Date 07-21-2026 Custom Logo 1858 Service Dr, Winona, MN 55987 HEADE Part-time Shift(s):
MON TUE WED THU FRI 7
00am - 5:00pm 10 - 28 hours/week
OVERVIEW
Working as Part-time Custom Logo, you will be tasked with a variety of jobs to support our custom logo operations within our Industrial Services division. Fastenal's Custom Logo department was created to support the individual branding needs for Fastenal's customers on products such as hard hats, safety vests and safety glasses. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
RESPONSIBILITIES
The duties and responsibilities of this position include, but are not limited to: o Printing, cutting and applying logos o Responding to inbound and outbound customer service calls and emails o Designing, creating and processing orders with customers and suppliers o Communicating with suppliers to meet order due dates and deadlines o Managing inventory, packing orders and shipping orders
REQUIRED POSITION QUALIFICATIONS
The following skills and qualifications are required for this position: o 18 years of age or older o Excellent written and oral communication skills o Highly motivated, self directed and customer service oriented o Demonstrate strong problem solving, deductive reasoning and decision making skills o Demonstrate strong organization, planning and prioritizing abilities o Learn and perform multiple tasks in a fast paced environment o Demonstrate our core values of ambition, innovation, integrity and teamwork o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 100lbs o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS
o Prior experience in the custom printing industry or graphic design
ABOUT US
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders. As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT
Fastenal offers a 401(k) with an employer contribution.
COMPENSATION
The base pay range for this position is $15/hr -30/hr. In addition to base pay, this position is also eligible for a bonus and/or commission. Please respond by 07-21-2026. Equal Opportunity Employer
