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SSM Health

Call Center Representative (Telecom)

Entry-Level JobVerifiedNo experience needed
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Job Description

DePaul Hospital - St. Louis Job Id R200836 Variable Shift
JOB DESCRIPTION
It's more than a career, it's a calling. MO-SSM Health DePaul Hospital - St.
Louis Worker Type:
PRN Job Highlights:
PRN position -The role requires full availability including weekends and holidays. The shifts for coverage are as follows: 6:00AM-2:00PM, 7:30AM-3:30PM, 8:00AM-4:00PM, 11:00AM-7:00PM & 2:30PM-10:30PM. Customer Service skills experience preferred. Join our team and make a difference every day while enjoying competitive pay, strong benefits, and a supportive work environment. Apply today to begin your career with SSM Health.
Job Summary:
Answers incoming calls and performs triage of inquiries.
Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard. Collects relevant caller data to assist with measurement, tracking and reporting activities. Track inquires, questions and answers and provide resolution. May perform clerical or administrative duties. Performs other duties as assigned.
EDUCATION
High School diploma/GED or 10 years of work experience
EXPERIENCE
No experience required
PHYSICAL REQUIREMENTS
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
None Department:
8651000128 Operators -
DePaul Work Shift:
Variable Shift (United States of America)
Scheduled Weekly Hours:
0 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more. Lorem Ipsum Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. See more Explore New Ways of Working Benefits SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
Paid Parental Leave :
we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
Flexible Payment Options:
our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
Upfront Tuition Coverage:
we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Benefits

  • Dental Insurance
  • Parental Leave