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D
Domino's
Customer Service Rep(01622) - 2128 Rock Road
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,215 / year median in Missouri
-6% projected decline
Job Description
Job DescriptionDomino's Pizza in Desoto, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 2128 Rock Road location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.
Greet customers warmly and take accurate food orders over the phone and in personProcess cash and credit card transactions efficientlyPrepare high-quality pizzas and other menu items according to company standardsMaintain a clean and organized work environmentCollaborate with team members to ensure timely order fulfillmentAddress customer inquiries and resolve issues professionallyAssist with various cleaning tasks throughout the shiftSupport other areas of restaurant operations as neededQualificationsExcellent customer service skills with a friendly and professional demeanorStrong communication abilities, both verbal and writtenCapability to follow directions accurately and efficientlyFlexibility to work weekends, holidays, and various shifts as requiredBasic math skills for cash handling and transaction processingPhysical ability to lift up to 25 lbs and stand for extended periodsBasic computer skills for operating point-of-sale systemsAbility to multitask in a fast-paced environmentStrong teamwork skills and willingness to collaborateFood service industry knowledge, particularly in pizza preparation (training provided)High school diploma or equivalent preferredMust be able to pass a criminal background checkAdditional InformationAll your information will be kept confidential according to EEO guidelines.
Greet customers warmly and take accurate food orders over the phone and in personProcess cash and credit card transactions efficientlyPrepare high-quality pizzas and other menu items according to company standardsMaintain a clean and organized work environmentCollaborate with team members to ensure timely order fulfillmentAddress customer inquiries and resolve issues professionallyAssist with various cleaning tasks throughout the shiftSupport other areas of restaurant operations as neededQualificationsExcellent customer service skills with a friendly and professional demeanorStrong communication abilities, both verbal and writtenCapability to follow directions accurately and efficientlyFlexibility to work weekends, holidays, and various shifts as requiredBasic math skills for cash handling and transaction processingPhysical ability to lift up to 25 lbs and stand for extended periodsBasic computer skills for operating point-of-sale systemsAbility to multitask in a fast-paced environmentStrong teamwork skills and willingness to collaborateFood service industry knowledge, particularly in pizza preparation (training provided)High school diploma or equivalent preferredMust be able to pass a criminal background checkAdditional InformationAll your information will be kept confidential according to EEO guidelines.