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Holiday Inn Express & Suites

Guest Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Missouri data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,215 / year median in Missouri

-6% projected decline

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Job Description

Holiday Inn Express & Suites is offering an opportunity for a guest-focused, friendly, outgoing individual to greet and assist guest as a Front Desk Clerk. The ideal candidate must multi-task effectively and must be able to work in a fast-paced environment. They will be responsible for but not limited to, customer service, checking in/out guests as well as making reservations and responding to guests' requests.
  • Must have excellent communications skills
  • A flexible schedule is necessary for this position including the ability to work evenings, overnights, weekends and some holidays
  • Prefer but not mandatory at least one year of experience in guest relations Housekeeping positions available as well.
Job Type:
Part-time Pay:
$15.00 per hour
Work Location:
In person