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C
Confidencial
Entry Level AT&T Assistant
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Missouri data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,215 / year median in Missouri
-6% projected decline
Job Description
Join our team as an Entry Level AT&T Assistant and build valuable experience working directly with customers in a fast-paced, people-focused environment. In this fully in-person role, you'll represent AT&T's wireless, fiber, and connectivity solutions while helping customers find services that fit their needs and lifestyle. We are looking for motivated individuals who enjoy meeting new people, learning new skills, and working toward personal and professional growth. As an Entry Level AT&T Assistant, you'll receive hands-on training and mentorship while developing communication, customer service, sales, and leadership abilities. This position is ideal for someone who is goal-oriented, confident in face-to-face interactions, and eager to gain experience in sales, customer relations, and team development. Entry Level AT&T Assistant Responsibilities Meet directly with prospective customers to introduce AT&T wireless, fiber, and connectivity solutions Build rapport with customers and provide professional, informative service during every interaction Learn customer needs and recommend products, services, and promotions that align with their goals Educate customers on available plans, features, pricing, and service options Assist customers throughout the enrollment and account setup process Maintain accurate records and complete required sales and customer documentation Work alongside team members and leadership to achieve individual and team performance goals Participate in ongoing training sessions focused on product knowledge, communication, and leadership development Deliver a positive customer experience while representing the AT&T brand professionally Contribute to a collaborative, team-oriented work environment Entry Level AT&T Assistant Requirements Previous customer service, retail, hospitality, sales, or customer-facing experience is helpful but not required Strong communication and interpersonal skills Ability to learn product information and explain solutions clearly to customers Positive attitude and willingness to learn in a fast-paced environment Self-motivated with strong organizational and problem-solving skills Comfortable working directly with customers on a daily basis Ability to work independently while contributing to team goals Interest in professional growth, leadership development, and advancement opportunities