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NM
National Marketing
Customer Service Represenative
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Missouri data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,215 / year median in Missouri
-6% projected decline
Job Description
Customer Service Representative Paradigm Direct is currently seeking a dependable Customer Service Associate for their Kearney, Missouri office. Responsibilities include a wide range of duties including answering phones, generating reports, data entry, and basic customer service duties. The ideal candidate must have excellent attention to detail, strong people skills, good phone etiquette, and experience working as part of a team. The ability to multitask is essential to success in this fast-paced environment as is the ability to achieve high organizational performance standards. Experience using Microsoft Office products and a high school diploma are required, college education is a plus.
Hours:
MondayThursday:
8:30 am- 5:00 pm
Friday:
9:00 am- 3:00 pm Expected hours: 40 hours per week
Benefits:
Paradigm Direct provides a great benefits package for associates. 401(k) Retirement Plan 401(k) Retirement Plan Company Match Medical Insurance, including an HSA option. Dental Insurance Vision insuranceCompany Paid:
Basic Life & AD&D insurance Supplemental Life & AD&D insuranceEmployee Assistance Program Company Paid:
Short-term disabilityCompany Paid:
Long-term disability AFLAC Fitness Reimbursement Tuition Reimbursement Employee Referral Reward Employee of the Quarter Award Length of Service Awards On-the-job training Paid Breaks Paid Time Off Paid Parental Leave Paid Holidays Paid Weekly Experience level: 1 year Work setting:In-person Office Education:
High school diploma or equivalent (Required) Paradigm Direct is an Equal Opportunity Employer. Page Break MondayThursday:
8:30 am- 5:00 pm Friday 9:00 am
- 3:00 pm