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First State Community Bank
Licensed Customer Service Rep
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Based on Missouri data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,215 / year median in Missouri
-6% projected decline
Job Description
Licensed Customer Service Rep Are you passionate about delivering exceptional client service while supporting investment professionals? We're looking for a Licensed Customer Service Representative to be a trusted partner to our Financial Advisors and clients. In this role, you'll combine your client relationship skills, securities knowledge, and attention to detail to help create an outstanding wealth management experience. What You'll Do Serve as a key point of contact for wealth management clients, providing exceptional service and support. Assist with account openings, transfers, distributions, beneficiary changes, and other account maintenance activities. Support Financial Advisors with securities transactions, client servicing, and business development efforts. Prepare client meeting materials, reports, and portfolio review documentation. Coordinate with custodians, broker-dealers, and internal partners to ensure seamless account servicing. Monitor and process transactions accurately while meeting regulatory requirements. Help identify process improvements that enhance both the advisor and client experience. What Makes You Successful Active FINRA Securities Industry Essentials (SIE) and Series 7 licenses required. 3+ years of experience in financial services, banking, wealth management, or a related field. Knowledge of investment products, securities operations, and industry regulations. Strong client service and relationship-building skills. Excellent organization, communication, and problem-solving abilities. High attention to detail with the ability to manage multiple priorities. Ability to work independently while collaborating effectively with a team. Commitment to maintaining confidentiality, compliance, and professional excellence. Why FSCB Competitive pay and benefits Team-based variable compensation program 401(k) with generous employer match Supportive leadership and growth opportunities A workplace where people matter and careers grow Ready to make a difference in the financial lives of our clients? Apply today and grow yo ur career with