Customer Service Assosicate

Join a company that puts YOU first! Bill Fry the Plumbing Guy is hiring a full-time Customer Service Associate in Lee's Summit, MO. We're offering this customer service position hourly pay of $18 - $25 per hour , depending on experience. This is a full-time dispatching position. Hours are Monday through Friday, 8:00 AM to 5:00 PM.

WHAT'S IN IT FOR YOU?

Health, dental, and short- and long-term disability insurance Paid time off (PTO) 401(k) with company match Flexible schedules Uniforms Company phone Offsite training opportunities Mentor/apprentice program for professional growth Bonus structure Fun company parties

WHAT DO YOU NEED?

Dispatching experience for a home service company Experience working with Service Titan

WHAT WILL YOU DO?

As a Customer Service Associate, you will work to ensure daily sales targets are met by maximizing job potential and capacity. You will schedule the right technician for the right job so that customers receive the best service. Throughout the day, you will stay in touch with both customers and technicians, updating schedules and handling any changes as they come up.

ARE YOU THE ONE WE'RE LOOKING FOR?

We've been serving the community for over 25 years, providing trusted residential and light commercial plumbing services. From repairs and emergencies to new installations, we make sure every job is done right the first time. What makes us stand out is our focus on honesty, quality work, and teamwork. When you join us, you'll be part of a supportive, growth-minded team that values your success. We offer ongoing training, celebrate milestones, and create a place where you'll feel appreciated and motivated every day. If you are ready to bring your customer service experience, apply today using our initial 3-minute, mobile-friendly application.