Customer Service Representative Snake 'n' Rooter Plumbing Lees Summit, MO Job Details Part-time | Full-time $18 - $22 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Filing High school diploma or GED Attention to detail Organizational skills Multi-line phone systems

Full Job Description Overview:

Snake N' Rooter Plumbing Company of K.C. is seeking an individual with excellent customer service and communication skills to add to its team. Immediate opening needed to fill with a personable individual who thrives in a fast-paced culture and who works well with others. We offer a full range of benefits that includes 401k, health/medical insurance, & paid time off.

Tasks & Responsibilities:

Handle in-bound and outbound communication to team members, as well as customers on a daily basis Field inbound phone calls through a multi-line phone system Dispatch work requests to all technicians, supervisors, and fellow team members Maintain tremendous attention to detail and thorough reporting skills Exemplify polished customer service skills and a consistent desire to meet/exceed customer expectations Maintain schedule for supervisors to maximum efficiency each day Other administrative duties may include filing paper, responding to emails, conducting monthly reports, and managing inbound mail, as well as additional duties that may be requested

Qualifications:

Must maintain flexibility to work nights, and/or weekends High school diploma or equivalent required Must be 21 years old Ability to troubleshoot and problem solve Excellent verbal and non-verbal communication skills, as well organizational skills Strong attention to detail Pleasant personality and strong desire to work well with others

Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person