Monday - Friday 7:30AM - 4:30PM PROMAN Staffing is hiring a Utility Clerk for a local municipality. This is a clerical/customer service position supporting utility billing, payments, and daily office operations.
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This role requires strong attendance, attention to detail, and excellent customer service skills. You will be working directly with the public on a daily basis—professionalism, patience, and reliability are non-negotiable. What you'll do: Greet customers and answer phones in a professional manner Assist with utility accounts (new service, transfers, closings) Answer questions about bills, balances, and service requests Provide direct customer service to the community and resolve concerns appropriately Receive and post payments accurately Balance cash drawer and prepare daily deposits Enter billing data, meter info, and account updates Generate bills, late notices, and shut-off notices Maintain accurate records and files Coordinate with field staff and other departments General office duties (filing, scanning, mail, reports)
Requirements:
High school diploma or GED At least 1 year of office, clerical, customer service, or cashier experience preferred Strong customer service skills required - this role involves direct interaction with the public daily Comfortable handling cash and balancing receipts Strong data entry and attention to detail Good communication skills Reliable transportation and consistent attendance required Must pass background check and drug screen Must be 18+ with a valid MO driver's license Why work for
PROMAN:
Weekly pay Medical, dental, and vision benefits available Local recruiter support—you'll work directly with our Farmington team Opportunities with reliable, established clients We help you get to work quickly and stay working Work environment: Indoor office setting Frequent interaction with customers, including handling billing concerns Fast-paced with interruptions and deadlines If you're dependable, organized, and comfortable working with the public and handling payments, this is a solid opportunity with a stable schedule WE want you to