Customer Service Representative (8am-5pm)

Salary Not Available Position range in Kansas City, MO-KS Metropolitan Statistical Area $36k - $49k Per Year Customer Service Representative (8am-5pm) Safe Haven Security

Occupation:

Customer Service Representatives

Location:

Riverside, MO - 64150 Positions available: 1 Job #: 26-1024

Source:

Safe Haven Security

Posted:

02/03/2026

Web Site:

mysafehaven.com

Job Type:

Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Schedule Full Time Job Description Help for Job Description. Opens a new window. Position Summary Safe Haven Security is currently seeking a dedicated Customer Service Representative to join our organization. The primary focus of this role is to provide exceptional assistance to customers by delivering comprehensive product and service information through phone and email communication channels.

In this role you will:

• Promptly respond to incoming calls and address customer inquiries in a professional and courteous manner
• Investigate customer concerns and issues thoroughly, offering effective solutions to ensure customer satisfaction
• Maintain accurate and updated customer records while collaborating with various departments to guarantee exceptional service delivery
• Coordinate with technical teams to schedule appointments and provide further assistance to customers with technical concerns
• Process customer payments accurately and efficiently
• Deliver outstanding customer service through phone and email interactions Additional Information Help for Additional Information. Opens a new window. To be successful in this role, you should have:
• Exceptional written and verbal communication skills
• Strong problem-solving abilities with attention to detail
• Effective multitasking and task prioritization skills
• Proficiency in using computer systems and software applications
• Self-motivation and results-oriented mindset What Safe Haven requires in a candidate:
• High School diploma or equivalent
• Previous experience in customer service
• Must reside in the Kansas City metropolitan area job

Qualifications:

About Safe Haven At Safe Haven Security LLC, we are more than just a home security company. We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service. When you join Safe Haven Security LLC, you become part of a dynamic and innovative organization that is committed to excellence. We believe in investing in our employees and providing them with the tools and resources they need to succeed. We offer comprehensive training programs, ongoing support, and opportunities for growth and advancement. At Safe Haven Security LLC, we foster a culture of teamwork, collaboration, and mutual respect. We believe that our employees are our greatest asset, and we strive to create a positive and inclusive work environment Visit the Employer site for more details