Do you enjoy meeting people, putting them at ease, and helping them leave with a clear answer? We are looking for a Customer Support Representative who brings warmth, initiative, and follow-through to every face-to-face interaction. How you will help Welcome clients and visitors and learn what they need Answer questions clearly and explain next steps in person Help coordinate appointments and connect people with the right team member Keep accurate notes so colleagues can follow up without asking clients to repeat themselves Check back on open requests and make sure nothing gets overlooked Share common questions and feedback with the team to help improve the client experience What you will bring A friendly, professional approach and confidence speaking with different people Good listening skills and patience when a question needs extra attention Strong organization and a habit of following through A willingness to learn and contribute ideas Experience in a customer-facing role is helpful, but it is not required. We are interested in people who take pride in helping others and want to develop a career in a business environment. You will receive guidance as you learn the role and become more confident handling client interactions. If you are the person others turn to because you listen, stay calm, and get things done, we would like to hear from you. Apply with your resume to be considered. OptiCore Logic welcomes applicants from all backgrounds and is committed to an inclusive workplace.

Pay:

$20.00 - $23.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

401(k) Employee assistance program Flexible schedule Health insurance Paid time off Professional development assistance

Work Location:

In person