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Elements Massage

Customer Service / Front Desk / Retail Sales

Career Insights for Customer Service Representative (General)

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Based on Missouri data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,215 / year median in Missouri

-6% projected decline

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Job Description

Overview If you're looking for a customer service / retail sales associate job where you can positively change the lives of clients in a meaningful way, then look no further! If a positive work culture a priority, then you found the right place! Elements Massage Chesterfield is a wellness studio looking for an engaging, fearless, outgoing personality to lead front desk customer service for current members and potential clients. Customer Service Associates enjoy the following perks: Bonuses based on monthly objectives A free monthly massage at the studio Our team members earn commissions and have opportunities to earn up to $250 in additional bonuses a month. Here's what we are looking for: Ability to follow our proven processes to service clients, promote the Elements Wellness Program, and build customer loyalty. The right candidate must have exceptional communication and customer service skills to effectively interact with our clients in person and over the phone.
Qualifications:
Prior retail sales experience preferred; selling memberships or services in‐person to potential clients is a plus. Customer Service experience in a spa‐like or similar environment is preferred; creating experiences that distinguish their value with attention, hospitality, and execution. Familiarity with point-of-sale systems for scheduling appointments and processing payments. Driven to create a positive work environment for the employees and the best experiences for the client. Legal Disclaimer ©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.