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BO
Bridge of Hope Lincoln County
Client Support Specialist
Entry-Level JobVerifiedNo experience needed
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Missouri data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$43,950 / year median in Missouri
-6% projected decline
Job Description
Job Overview We are seeking a dynamic and enthusiastic Client Support Specialist to join our team! In this vital role, you will serve as the primary point of contact for our clients, ensuring their needs are met with professionalism and efficiency. Your energetic approach and strong communication skills will help foster positive relationships, resolve inquiries promptly, and contribute to our company's reputation for outstanding client care. This paid position offers an exciting opportunity to develop your skills in a fast-paced, supportive environment while making a meaningful impact on our clients' experience. This job position is PRN as needed and could lead to a more consistent schedule Duties Respond promptly to client inquiries via phone, email, or chat, providing clear and helpful solutions. Resolve customer issues by identifying problems quickly and offering effective solutions through excellent communication. Maintain professional phone etiquette and demonstrate strong organizational skills during high-volume interactions. Requirements Excellent communication skills—both written and verbal Demonstrated ability to handle customer service problem-solving with patience and professionalism. Strong organizational skills with the ability to multitask efficiently in a fast-paced setting. Join us as a Client Support Specialist and become part of a vibrant team dedicated to delivering exceptional service! Your energy, technical proficiency, and commitment to client satisfaction will drive success in this rewarding role.