Tallo logoTallo logo

Call Center Representative I

Job

BankFirst Financial Services

Laurel, MS (In Person)

Full-Time

Posted 1 week ago (Updated 1 day ago) • Actively hiring

Expires 6/7/2026

Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
33
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Basic Purpose of Position:
To provide both internal and external assistance and excellent service to customers and employees through a Call Center environment.
Duties of Position:
Meets the needs of customers and employees by asking questions and providing solutions to immediate requests of incoming calls. Position a mix of technical and excellent customer service skills. Must be able to communicate effectively to ensure understanding of a problem and explanation of solution. Maintain a friendly, patient, and positive attitude when assisting customers and employees. Assist customers with Online Banking, Debit Cards, and other account related questions. Other duties may be assigned by Call Center Team Lead.
Education/Experience/Skills:
Experience in direct customer service. Previous banking and experience with a knowledge of banking systems preferred. BankFirst is an EO employer- M/F/Veteran/Disability/Sexual Orientation/Gender Identity Call Center Representative
I 3.4 3.4
out of 5 stars 3220 Hwy 15 North, Laurel, MS 39440 Full-time BankFirst Financial Services 16 reviews
Full-time Basic Purpose of Position:
To provide both internal and external assistance and excellent service to customers and employees through a Call Center environment.
Duties of Position:
Meets the needs of customers and employees by asking questions and providing solutions to immediate requests of incoming calls. Position a mix of technical and excellent customer service skills. Must be able to communicate effectively to ensure understanding of a problem and explanation of solution. Maintain a friendly, patient, and positive attitude when assisting customers and employees. Assist customers with Online Banking, Debit Cards, and other account related questions. Other duties may be assigned by Call Center Team Lead.
Education/Experience/Skills:
Experience in direct customer service. Previous banking and experience with a knowledge of banking systems preferred. BankFirst is an EO employer- M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Similar remote jobs

Similar jobs in Laurel, MS

Similar jobs in Mississippi