Job Overview We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team! In this vital role, you will be the friendly face and helpful voice that ensures our clients receive exceptional support and assistance. Your enthusiasm, organizational skills, and technical proficiency will drive positive customer interactions, streamline office operations, and contribute to a welcoming environment. This paid position offers an excellent opportunity to develop your office management and communication skills while making a meaningful impact on our customers' experience. Responsibilities Serve as the first point of contact for customers via multi-line phone systems, providing prompt and courteous assistance. Manage front desk operations, including greeting visitors, answering inquiries, and directing calls efficiently. Handle clerical tasks including filing, proofreading documents, scheduling appointments, and calendar management. Support customer support Demonstrate technical proficiency with computer literacy skills necessary for effective data entry, word processing, and office software use. Qualifications Proven experience within a customer service role of high volume Excellent customer service skills with a friendly phone etiquette and professional demeanor. Ability to operate multi-line phone systems efficiently while managing multiple tasks simultaneously. Previous experience in front desk or reception roles is preferred but not required. Join us to be part of a vibrant team where your organizational talents and passion for helping others will shine! This role offers an engaging environment where your skills will grow while delivering outstanding customer support every day.

Expected hours:

25.0 - 35.0 per week

Work Location:

In person