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BreakiT Smash Rooms

Customer Experience Specialist

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$33,927 / year median in Mississippi

+5% projected growth

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Job Description

Customer Experience Specialist BreakiT Smash Rooms Pearl, MS Job Details $8 - $15 an hour 16 hours ago Benefits Flexible schedule Qualifications Event customer service Full Job Description
JOIN THE TEAM AT
BREAKiT
SMASH ROOMS!
Sales Host / Front of House Team Member Pearl, Mississippi Looking for a job that's anything but ordinary? BreakiT Smash Rooms is looking for a reliable, hardworking, and energetic individual to join our team as a Sales Host / Front of House (FoH) Team Member . If you enjoy working with people, providing great customer service, staying busy, and being part of a unique entertainment experience, we want to hear from you!
WHAT YOU'LL DO
As a Sales Host / FoH Team Member, you'll play an important role in making sure every guest has an amazing experience from the moment they arrive until they leave.
Your responsibilities will include:
Greeting guests and helping them select the perfect experience or event Completing customer transactions using our POS system Assisting guests with completing required waivers Providing and assisting guests with the proper safety equipment Training guests in Axe Throwing Mastery — don't worry, we'll train you! Preparing and organizing Smash Rooms and Paint Splatter Rooms for appointments and walk-ins Setting up and breaking down rooms for large company parties and special events, including occasional events outside normal operating hours Inspecting equipment and materials to ensure everything is clean, safe, and ready for use Maintaining a clean, organized, and welcoming Front of House Helping the team provide an outstanding customer experience from start to finish
WHAT WE'RE LOOKING FOR
We're looking for someone who: Is reliable, responsible, and dependable Is physically capable of performing the duties required for the position Is detail-oriented and able to stay organized in a fast-paced environment Enjoys working with customers and providing excellent service Has a positive attitude and works well as part of a team Is willing to learn new skills and follow safety procedures Has a flexible schedule Schedule Flexibility Our schedule varies based on appointments, walk-ins, and special events.
Availability is needed for:
Monday & Tuesday:
Appointment-based events
Wednesday-Sunday:
Walk-ins and scheduled events Occasional after-hours events: Large groups, corporate events, and private parties No prior experience is required! We will provide the training you need. We're looking for the right person with a great attitude, strong work ethic, and willingness to learn.
WHY WORK AT
BREAKiT? BreakiT Smash Rooms isn't your typical workplace! We're all about creating a fun, exciting, and stress-relieving experience where our guests can let loose, have fun, and break things — safely, of course! As part of our team, you'll help create memorable experiences for birthdays, date nights, corporate groups, team-building events, celebrations, and walk-in guests.
We value:
Hard Work
  • Teamwork
  • Safety
  • Customer Service
  • Positive Attitudes
FUN READY TO JOIN THE CREW?
If you're ready for a job where no two days are exactly alike , we'd love to meet you! Come be part of the team at BreakiT Smash Rooms in Pearl, MS , and help us show our guests a smashing good time!
APPLY TODAY!
BreakiT Smash Rooms — Where It's Okay to Break Stuff!