Job Summary:

Customer Service Representative will provide customer service to all Exell customers and provide administrative support to the Exell staff. Shift time 7:30am - 4:30pm. Ridgeland, MS location

Essential Functions and Responsibilities:

Lives and models

BROWN VALUES

in everything we do. Answering numerous customer phone calls Routes incoming customer calls to appropriate departments Updates customer information in data base Records coffee and water inventory levels and submits PO to purchasing Generates customer invoices that need to be expedited Daily upload of documents to data base Sending out end of the day reports to field teams Assists in scheduling filter installations Inputs new clients into the database Assist customers with appointment requests Provides administrative support to all Exell staff Back up for

Accounts Receivable Physical Demands:

Must be able to sit for prolonged periods of time. Ability to lift up to 10 pounds

Work Environment:

Majority of work is done in the office setting. 1 year of office / administrative/ customer service experience. Ability to read and interpret documents Proficient computer skills and experience with Microsoft office products Ability to communicate effectively with customers and staff