Customer Service Representative GMC, Cadillac, & Kia of Billings Billings, MT Job Details Full-time $45,000 - $100,000 a year 23 hours ago Benefits Health insurance 401(k) Paid time off Qualifications Computer literacy Administrative experience Organizational skills Customer support Multi-line phone systems Clerical experience Full Job Description Job Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will serve as the first point of contact for our valued clients, providing exceptional support and ensuring a seamless experience. Your energetic approach and strong organizational skills will help foster positive relationships, resolve inquiries efficiently, and contribute to the overall success of our office operations. This paid position offers an exciting opportunity to develop your communication and administrative skills in a fast-paced environment. Duties Handle incoming calls using multi-line phone systems with professionalism and courtesy, ensuring each caller feels valued and heard Assist clients with inquiries related to products, services, or account information through phone communication and email correspondence Manage front desk responsibilities including greeting visitors, scheduling appointments, and maintaining a welcoming environment Utilize Microsoft Office Suite (Word, Excel, Outlook) to prepare documents, update spreadsheets, and manage data entry tasks accurately Maintain organized filing systems, update client records, and ensure all documentation is accurate and up-to-date Support office management tasks such as calendar management, appointment scheduling, and coordinating meetings Perform clerical duties including proofreading documents, managing office supplies, and supporting bookkeeping activities with QuickBooks or similar software Experience Proven experience in customer service or front desk roles within an office setting is highly preferred Strong computer literacy with proficiency in Microsoft Office applications and productivity software Experience with data entry, filing systems, and clerical tasks demonstrating excellent organizational skills Bilingual abilities are a plus to effectively communicate with diverse client bases Familiarity with multi-line phone systems, office management practices, and administrative support functions is desirable Prior experience in medical receptionist or personal assistant roles can be advantageous but is not required Demonstrated ability to handle phone etiquette professionally while managing multiple tasks efficiently Join us to be part of a vibrant team that values proactive communication, organizational excellence, and delivering outstanding customer support. This role offers a rewarding environment where your skills will make a meaningful impact every day!

Pay:

$45,000.00 - $100,000.00 per year

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person