Job Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will serve as the frontline ambassador for our company, providing exceptional support and assistance to our valued clients. Your energetic approach and positive attitude will help foster strong relationships, resolve inquiries efficiently, and ensure every customer interaction leaves a lasting positive impression. This paid position offers an exciting opportunity to develop your communication skills, enhance your organizational abilities, and contribute to a vibrant team environment. Responsibilities Respond promptly and professionally to customer inquiries via multi-line phone systems, email, and in-person interactions. Manage client accounts using QuickBooks and other productivity software to ensure accurate data entry, billing, and record keeping. Maintain organized filing systems, update spreadsheets, and handle administrative tasks such as calendar management and appointment scheduling. Provide front desk support by greeting visitors, answering phone calls with proper etiquette, and directing clients to appropriate departments. Assist with office management duties including document proofreading, filing, and maintaining office supplies inventory. Support client communication efforts by preparing correspondence, follow-up emails, and supporting documentation. Collaborate with team members to improve office workflows, streamline processes, and enhance overall productivity. Requirements Proven experience in office management or administrative roles with strong clerical skills. Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), spreadsheets, and data entry tools like Spreadsheets. Familiarity with QuickBooks accounting software is highly desirable. Bilingual abilities are a plus to effectively communicate with diverse client bases. Strong organizational skills with the ability to multitask efficiently in a fast-paced environment. Exceptional phone etiquette and customer service skills to handle inquiries professionally over the phone or in person. Technical proficiency in using multi-line phone systems, typing quickly with accuracy, and proofreading documents for clarity. Previous experience as a receptionist or medical receptionist is advantageous but not required; relevant personal assistant or office experience is valuable. Ability to manage time effectively while prioritizing tasks such as filing, calendar management, and client communication. Join us in delivering outstanding customer support while growing your professional skills in a lively and supportive environment!

Pay:

$15.00 - $18.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Flexible schedule

Work Location:

In person