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GI
Grenfell Insurance
Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Based on Montana data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$39,213 / year median in Montana
-15% projected decline
Job Description
Overview We are seeking a dedicated and enthusiastic Insurance Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing support and ensuring a positive experience. Your ability to communicate effectively and analyze customer needs will be essential in delivering top-notch service. Responsibilities Respond promptly to customer inquiries via phone or email. Provide accurate information regarding products and services. Analyze customer issues and provide effective solutions. Maintain detailed records of customer interactions and transactions. Obtain insurance licensing with in first month of employment with our assistance. Experience Strong communication skills. Proficiency in typing and using computer programs such as word, excel, agency management software. A keen eye for detail with the ability to analyze information quickly. Join us in making a difference through exceptional customer service!