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Service & Parts Adviser
Job Description
Service & Parts Adviser Company Courtesy Motors
Location Lewistown, MT
Date Posted 09/20/2026
Description Locally owned independent dealership looking for a Service/Parts Advisor.
•Starting pay $20.00 per hour and up, depending on experience. Benefits are available through the employer, with details discussed during the interview. Potential for amission/incentive plan based on experience and responsibilities. This is a hands-on position that plays an important role in keeping our service department organized and providing a great experience for our customers. The right person will befortable working with customers, technicians, parts suppliers, and our dealership team while keeping multiple tasks moving throughout the day.
Responsibilities Schedule and coordinate customer service appointments
Communicate with customers regarding service needs, rmendations, estimates, and vehicle status
Order and receive automotive parts and verify accuracy of orders
Work closely with technicians to identify and obtain needed parts
Maintain accurate service and parts records
Assist with service write-ups and repair orders
Handle customer check-in and check-out
Process payments and operate the service department cashier
Answer phones and respond to customer inquiries
Coordinate with parts suppliers and vendors maintain an organized and efficient service and parts department
Provide professional, friendly customer service throughout the repair process
Perform other duties as needed to support the dealership and service department
Qualifications Excellent customer service andmunication skills
Highly organized and detail-oriented
Strong follow-through and ability to manage multiple tasks at once
Comfortable and proficient with Windows-basedputer systems
Able to learn and effectively use dealership and parts/service software
Basic mechanical knowledge of automobiles is helpful
Automotive experience is preferred, but not required
Dealership, service department, parts store, repair shop, or other automotive-related experience is a plus
Ability tomunicate professionally with customers, technicians, and vendors
Dependable, punctual, and able to work independently
Comfortable working in a fast-paced environment
Strong math and basic cash-handling skills
Must have a valid driver's license and a good driving record
We are a locally owned independent dealership that values our employees and takes pride in providing honest, straightforward service to our customers. We're looking for someone who wants to be a long-term part of our team, not just fill a position.
Benefits
- Dental Insurance