Find Jobs
Find Jobs Near You – Available Work in Your Location
Part-Time Voice & Swallowing Specialist (48114)
Career Insights for Customer Service Representative (General)
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on North Carolina data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,502 / year median in North Carolina
+2% projected growth
Job Description
Part-Time Voice & Swallowing Specialist (48114) SouthPark, Corporate - Charlotte, NC 28210 Apply Apply Description Why Join CEENTA? CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You will join a highly specialized Voice & Swallowing team dedicated to delivering exceptional patient care through advanced diagnostic evaluations and evidence-based treatment programs. We are seeking a skilled and compassionate Voice & Swallowing Specialist/Speech Language Pathologist who is passionate about helping patients improve their voice, swallowing, breathing, and communication function. The ideal candidate is clinically strong, detail-oriented, and thrives in a collaborative, multidisciplinary environment. You are committed to delivering outstanding patient-centered care while supporting CEENTA's mission of providing comprehensive, quality, and ethical healthcare. What You Will Do This role provides specialized evaluation, diagnostic, and therapeutic services for patients with voice, swallowing, airway, and related disorders. The Voice & Swallowing Specialist/Speech Language Pathologist collaborates closely with physicians and interdisciplinary care teams to deliver evidence-based treatment, perform advanced diagnostic procedures, maintain accurate clinical documentation, and ensure compliance with all professional, regulatory, and organizational standards. Perform advanced diagnostic procedures including videostroboscopy, FEES, endoscopic evaluations, acoustic voice analyses, and clinical swallowing assessments. Evaluate and treat patients with voice, swallowing, airway, chronic cough, vocal cord dysfunction, and head and neck cancer-related disorders. Develop and implement individualized treatment plans, including voice and swallowing therapy and teletherapy services when appropriate. Provide education, counseling, and home program instruction to patients and caregivers to support treatment outcomes. Deliver specialized care for laryngectomy patients, including pre-surgical counseling and post-surgical communication management. Collaborate with physicians and interdisciplinary care teams to coordinate care, review findings, and optimize patient outcomes. Complete accurate clinical documentation, coding, and charge entry in EPIC while ensuring compliance with regulatory, licensure, and organizational requirements. Maintain competency in infection prevention, equipment management, scope disinfection, and clinical safety standards. A Typical Day Your day begins by reviewing the patient schedule, messages, and clinical documentation needs. Throughout the day, you will conduct voice evaluations, swallowing assessments, endoscopic procedures, therapy sessions, and follow-up visits. You will collaborate with physicians during voice rounds, provide patient education, document encounters in EPIC, and coordinate care with fellow team members. The day may include both in-person and telehealth visits, as well as specialized procedures performed in dedicated treatment and procedure rooms. Qualifications What You Will Bring Education, Licensure & Certifications Master's Degree or Ph.D. in Speech Language Pathology. Current North Carolina Speech Language Pathology license or eligibility for temporary licensure. Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP) preferred or eligibility to complete Clinical Fellowship requirements. Valid driver's license and reliable transportation. Experience Three years of experience preferred for experienced clinicians. New graduates completing a Clinical Fellowship Year are encouraged to apply if they have completed at least one full-time externship in voice and swallowing. Experience with voice, swallowing, head and neck cancer, or airway disorders preferred. Preferred Clinical Competencies FEES and MBSS experience. Flexible and rigid endoscopy experience. Evaluation and treatment of voice and swallowing disorders. Circumlaryngeal massage and myofascial release techniques. Experience with chronic cough, VCD/PVFM, and disordered breathing. Laryngectomy care and TEP management. RVT, LSVT, MDTP, or other specialty certifications/training preferred.