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Customer Service Specialist
Career Insights for Customer Service Representative (General)
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Scorecard
Based on North Carolina data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,502 / year median in North Carolina
+2% projected growth
Job Description
Customer Service Specialist at One Voice Solutions, Inc Customer Service Specialist at One Voice Solutions, Inc in Colfax, North Carolina Posted in about 24 hours ago.
Type:
full-time Since 2010, One Voice Solutions has helped healthcare, nonprofit, government, and education organizations manage the conversations they can't afford to get wrong. We provide trained agents, structured workflows, quality assurance, and accountable outreach, intake, and follow-up programs designed around trust, accuracy, and responsiveness. From critical inbound calls to proactive outbound outreach, One Voice Solutions gives organizations the people, processes, and scalable support they need to stay connected, informed, and responsive-while maintaining the consistency and accountability every conversation deserves.