Service Writer Customer Support Representative Clarke Power Services, Inc vision insurance, paid holidays, 401(k) United States, North Carolina, Colfax Sep 15, 2026 Apply

Job Type

Full-time

Description Monday-Friday Day Shift $28-32 per hour depending upon experience

HIRING BONUS

of $1000 When you work with Clarke, you are working with an industry leader! Our Team is currently looking for a Service Writer Customer Support Representative to keep up our level of commitment to customer service. This is a great opportunity for a knowledgeable service writer representative to apply his or her skills in a company that offers a competitive salary and comprehensive benefits. We would like to talk with you!

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned. Retail focus - Customer Relationship

Solicit sale of new or additional services

Strong Data Entry Skills

Utilizes computer system for updating customers on ongoing repairs in shop or field, processing service invoices to include warranty claims.

Communicating with customer in person, over the phone and using computer

Handle/resolve service-related concerns

Responsible for writing clear and informative repair orders EDUCATION and/or

EXPERIENCE

Diesel technician background a plus

High school diploma or general education degree (GED)

ASE certifications strongly encouraged

CDL is a Plus

Ability to create professional relationships with customers

Ability to stay self-motivated

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the last 3 years.

No drug or alcohol-related conviction on driving record in the past 5 years (ie., DUI/DWI).

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. PHYSICAL and

SAFETY REQUIREMENTS

While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and reach with hands and arms.

The associate must be able to regularly lift and/or move up to 50lbs and occasionally lift and/or move up to 100lbs with assistance

Implement and enforce Health and Safety rules, regulations, policies, procedures, and prescribed instructions.

The associate must be able to read and write reports.

Must be able to obtain DOT medcard Why should you apply? Clarke is 60 years strong and growing. We provide training, highly competitive salary, full benefits package, and an excellent opportunity for career growth. It's a great group of talented and caring people.

Our Benefits include:

Weekly Pay!

Medical, Dental, Vision Insurance starts first day of the month after you start!

Healthcare Savings Account Option with Annual Company Contribution!

401K Savings Plan with Company Contribution Every Paycheck!

Paid Holidays and Vacation!

Life and Disability Insurance!

Enjoy FREE Access Perks Discounts on Dining, Travel, Retail, and Other Services across the Country!

Work with a GREAT Team of people! EEO-Clarke is an Equal Opportunity employer.