Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support, addressing inquiries, and resolving issues efficiently. This role requires strong communication skills and a passion for helping customers, ensuring a positive experience with our services. Responsibilities Respond to customer inquiries via phone and email in a timely and professional manner. Provide accurate information regarding products and services to assist customers effectively. Conduct outbound calling to follow up on customer inquiries or provide additional support. Collaborate with team members to improve service and resolve complex issues. Communicate effectively with customers to understand their needs and provide tailored solutions. Experience Previous experience in customer support or call center environments is preferred. Excellent verbal communication skills, with the ability to engage customers positively. Ability to work collaboratively within a team while also being self-motivated. Join us as we strive to deliver outstanding service and create lasting relationships with our customers!

Job Type:

Full-time Pay:

$16.00 - $21.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Hickory, NC 28601 (Preferred) Ability to

Relocate:

Hickory, NC 28601: Relocate before starting work (Preferred)

Work Location:

In person