Courteously and accurately accept customer orders by phone, mail, and/or fax. Prepare written orders according to proper specifications.
Determine \"bricklaying\" (calculation of pieces of plastic modular belting to construct final product) and appropriate pricing.
Promptly input orders in the computer system following

ISO 9001-2000

guidelines.

Verify the customer has an approved credit application and sufficient credit limit for the order. Coordinate with Accounting on credit issues.
Provide pricing information using system knowledge.
Verify customer orders for accuracy and create fabrication/shop orders.
Maintain accurate and up-to-date customer records.
Verify completed orders prior to shipping and escalate issues as needed.
Notify customers of delays or issues and escalate conflicts when necessary.
Report customer concerns to the Sales Representative.
Process Return Goods Authorizations (RGAs) and complete required documentation. Collaboration Sales Force, Customers, ProLink Engineer, ProLink Manager, Field Service Representatives Performance Metrics
Order Input Accuracy
Accuracy of bricklaying and pricing
Up-to-date customer information
Follow-up and problem resolution
Customer survey results

Working Conditions Physical:

Primarily sedentary with occasional walking/standing
Frequent computer and phone use
Occasional reaching/stretching
Clear communication and vision required

Environmental:

Typical office setting

Pay Details:

$25.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for

Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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