Veterinary Customer Service Representative

HIRING FOR CUSTOMER SERVICE REPRESENTATIVES

Would you like to work with animals and the people that love them in a group of kind and supportive people? Would you like to make a difference in the lives of pets and their parents daily? Indian Trail Animal Hospital is welcoming customer service representatives to join our team! This is a great opportunity to join a fantastic team that is passionate about animal care and customer service. We are a privately owned successful business on the outskirts of Charlotte and Matthews that is a leader in our industry and loves helping our team members reach their goals. If you have a warm and professional demeanor and enjoy STAYING BUSY, we may be the right fit for you! Duties include exuding kindness and compassion as you schedule appointments, check-in patients, manage hospital paperwork and promptly address and direct client requests via multiple channels. Our values include building relationships, modern medicine, ongoing education and sharing our knowledge with our clients and community. Join us in helping pets live their happiest and healthiest lives! Your new team awaits! We welcome the opportunity to meet you and show you what you have to offer!

READY TO APPLY?

Apply here!

WANT TO KNOW MORE?

Check out our short video to see what we are all about: https://www.indiantrailanimalhospital.com/about-us/careers Get to know us by following us on

Facebook:

https://www.facebook.com/indiantrailanimalhospital

NC MORE DETAILS

The successful applicant will enjoy working with people, be a problem-solver and have the ability to work independently on projects as well as in a team for client service. You will help clients using multiple communication channels - in person, e-mail, text, and over the phone. Experience in the veterinary field preferred. Experience with Avimark software a PLUS! Excellent communication skills and typing skills are expected. Safely lift up to 30lb when necessary and safely interact with a variety of animals, frequently transferring pets and medications into or out of the hospital. Must be able to work a flexible schedule including some evenings and rotating Saturdays and have reliable transportation.

Benefits:

Flexible scheduling Thorough and supportive training schedule Full- and part-time opportunities Competitive wages Paid Time Off Paid Holidays (partial) Medical, dental, and vision insurance 401k company matching plan Pet care benefits and discounts Continuing education Employee Referral Program Loan Assistance Program Group AFLAC Plans Some benefit programs require contributions from the employee, but others are partially or fully paid by the Hospital. Pay rate (pending experience and tenure): $14.00 to $18.00

Supplemental Pay:

Bonus pay monthly for meeting team revenue goals

Education:

High school or equivalent (Preferred)

Experience:

Customer Service Experience :

1 year (Preferred)

Work Location:

One location

Pay:

$14.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Referral program Tuition reimbursement Vision insurance

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person