FRUIT EXPERT
Fruit Expert ensures Edible Arrangements service sandards are met and surpassed by providing customers with prompt, quality product selection, purchase, and preparation. Su mm ary of
Key Responsibilities:
- Develops Enthusiastically Satisfied Customers All of the Time
- Welcomes and connects with every customer to provide excellent customer service.
- Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
- Assists customers in the selection and purchase of Edible Arrangements products.
- Uses effective sales approaches and displays strong knowledge of product line.
- Effectively converts customer inquiries into sales.
- Builds long-term relationships and builds the trust and loyalty of customers.
- Responds to customer needs.
- Maintains customer service area and equipment in a clean and appealing manner.
- Demonstrates "just say yes" behavior when taking care of customer needs.
- Manages difficult customer situations in a calm and professional manner.
- Maintains Quality Store Operations
- As needed, prepares a variety of fruit arrangements and dipped fruit products to Edible Arrangements standards.
- Follows store policies and procedures for operational flow at each station.
- Performs cleaning tasks in accordance with the cleaning standards and works as a store team player.
- Presents oneself professionally and demonstrates clear communication by using Fruit
- Expert skills with all customer and co-worker interactions.
- Follows standards for merchandising, stocking, rotating and storing all products.
- Financial Contribution
- Follows cash handling and register policies
- Follows inventory stocking and recording guidelines
- Takes Responsibility to Learn All Aspects of the Fruit Expert Position
- Learns and demonstrates creating the EA Experience.
- Learns and performs duties of customer service, production and/or delivery driver as needed.
- Learns and demonstrates all performance standards by completing In Store Training
- Experience and utilizes NSpire training on ongoing basis.
Qualifications and Skills Required:
High School Diploma or equivalent preferred Previous experience working in customer service or food service establishment preferred Excellent customer service and communication skills Demonstrates ability to sell and up-sell products Good math and money handling skills Ability to lift, carry and/or push objects weighing up to 50 lbs. Ability to stand for extended periods of time (this is an on-your-feet position) Positive attitude Enjoys working within a team Enjoys working in a fast-paced environment Understands urgency Drive and determination Desire for personal and professional growth Valid State Driver's License and a clean driving record Computer skills including Microsoft software and register skills.
Work Remotely No Job Types:
Full-time, Part-time Pay:
$14.00 - $16.00 per hour Ability to
Commute:
Mooresville, NC 28117 (Required) Ability to
Relocate:
Mooresville, NC 28117: Relocate before starting work (Required)
Work Location:
In person