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Lookout Ford & Kurtis Chevrolet - Parent
PRODUCT SPECIALIST - CUSTOMER EXPERIENCE EXPERT
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on North Carolina data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,502 / year median in North Carolina
+2% projected growth
Job Description
AUTOMOTIVE PRODUCT SPECIALIST - CUSTOMER EXPERIENCE EXPERT - WORK LESS, EARN MORE!
KURTISCHEVROLET
Kurtis Chevrolet is expanding and elevating the way customers shop for vehicles — and we're hiring Automotive Product Specialists & Customer Experience Experts to help deliver a modern, customer‐focused dealership experience. If you're energetic, people‐driven, and ready for a career with real work‐life balance, this role is built for you. Why You'll Love Working With Us Four‐day work week — real work‐life balance Salary + performance bonuses Flexible schedule Full benefits package Supportive, growth‐focused environment Ongoing training and career developmentYour Mission:
Customer Experience + Product Expertise As a Customer Experience Expert , you are the face of Kurtis Chevrolet's modern retail experience. Your goal is to make every customer feel welcomed, informed, and confident — from the moment they walk in to the moment they drive away. Customer Experience Responsibilities Create a warm, professional, and welcoming environment for every customer Guide customers through a smooth, stress‐free buying experience Listen closely to customer needs and help them find the right vehicle Maintain a positive, helpful presence on the showroom floor Ensure customers feel valued, respected, and supported throughout their visit Follow up with customers to ensure satisfaction and build long‐term relationships Product Specialist Responsibilities Demonstrate vehicle features, technology, and safety systems Conduct engaging test drives and product walk‐arounds Stay up‐to‐date on Chevrolet product knowledge Help customers compare models and understand their options Support the sales team with accurate product information You bring the energy — Kurtis Chevrolet brings the opportunity.Benefits
- Bonuses/Stipends
- Flexible Work Schedules
- Dental Insurance