Customer Service Professional

Most people dread taking their car to the shop. At Thomas Tire & Automotive , we're changing that. We're seeking a high-integrity Customer Service Professional to join our team—someone who treats every customer like family and every car like their own.

The Mission:

You're not just an order-taker. You are a consultant. You'll manage everything from the initial "hello" to the final "thank you." You'll translate "clunks and squeaks" into professional work orders, coordinate with our tech team, and provide transparent, honest estimates that build lifelong relationships. The Rewards for

Your Hard Work:

Work-Life Harmony:

M-F, 8am-5pm. Keep your weekends for yourself.

Financial Security:

Performance-based bonuses, 401(k) match, and 75% employer-paid health insurance.

Generous Time Off:

Up to 4 weeks of vacation/PTO to keep you feeling your best.

Continuous Growth:

We provide the tools, the training, and the career path—you provide the drive.

The Requirements:

Communication Mastery:

You can talk to anyone and make them feel heard.

Fast-Paced Fluency:

You thrive when the phones are ringing and the lobby is buzzing.

Professional Integrity:

You take pride in your appearance and your honesty.

Valid Driver's License:

Essential for the role.