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NEW DIXIE OIL

Cashier/Customer Service

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on North Carolina data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,502 / year median in North Carolina

+2% projected growth

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Job Description

Overview Join our dynamic team as a Cashier/Customer Service Associate and become the friendly face of our retail environment! In this energetic role, you will deliver exceptional customer experiences by managing transactions efficiently, providing product knowledge, and ensuring the store remains inviting and well-organized. Your enthusiasm and communication skills will help create a welcoming atmosphere where customers feel valued and eager to return. This position offers a fantastic opportunity to develop retail sales expertise while engaging with diverse customers in a fast-paced grocery store setting. Duties Operate the Point of Sale (POS) system accurately to process sales, returns, and exchanges with speed and precision Handle cash, credit, and digital payments confidently, ensuring proper cash handling procedures are followed at all times Provide excellent customer service by greeting shoppers warmly, answering questions, and assisting with product inquiries or demos Upsell relevant products or promotions to enhance customer satisfaction and increase sales opportunities Maintain clean and organized checkout areas, restock shelves, and assist with merchandising to keep the store inviting and accessible Support stock management by stocking shelves, organizing displays, and conducting inventory checks as needed Demonstrate strong phone etiquette when taking orders or answering customer inquiries over the phone Qualifications Previous experience with POS systems, cashiering, or retail sales is preferred but not required; training will be provided Bilingual abilities are a plus to better serve our diverse customer base Proven supervising experience or leadership skills are advantageous for team collaboration Excellent communication skills with a friendly, professional demeanor Ability to perform basic math quickly and accurately for cash handling and retail math calculations Experience in grocery stores or retail environments is highly desirable Strong organizational skills with attention to detail in merchandising and stocking tasks Join us to be part of a vibrant team dedicated to delivering top-notch service while gaining valuable retail experience! We're committed to supporting your growth in a lively work environment where your enthusiasm makes a real difference.
Pay:
From $13.00 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Health Insurance
  • Dental Insurance