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The Mason Automotive Group

Service Advisor

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 6 weeks ago

Location: Rocky Mount, NC (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/30/2026

Career Insights for Automotive Customer Service Representative

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Based on North Carolina data

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$54,874 / year median in North Carolina

+15% projected growth

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Job Description

Service Advisor - Rocky Mount CDJR Rocky Mount CDJR is looking for a motivated Service Advisor to join our growing team. If you enjoy helping customers and thrive in a fast-paced dealership environment, we'd love to talk with you.

What We Offer:

Competitive salary plus performance bonuses Sign-on bonus for the right experienced candidate Health insurance 401(k) with company benefits Paid time off Family-oriented work atmosphere Career growth with the opportunity to advance into a Service Manager role

What We're Looking For:

Previous automotive service advisor experience preferred Experience with Chrysler, Dodge, Jeep Ram vehicle and/or Dealertrack DMS is a major plus—we're happy with experience in either Excellent customer service and communication skills Strong organizational and multitasking abilities Positive attitude and team-first mindset If you're ready to build a long-term career with a dealership that values its people and promotes from within, apply today and join the Rocky Mount CDJR family!