Service Advisor

SERVICE ADVISOR

- Boyd's Tar Heel Chevrolet GMC | Roxboro, NC Full-Time | Monday-Friday | NO Weekends Great Pay | Great Benefits | Career Growth Opportunity Looking for More Than Just Another Job? Boyd's Tar Heel Chevrolet GMC is growing — and we're looking for a motivated Service Advisor who wants to grow with us. We're building a strong team, creating a positive culture, and focused on delivering the kind of customer experience people remember. If you enjoy helping people, staying busy, working with a team, and being part of a dealership that is moving forward, we'd love to meet you. At Boyd's Tar Heel Chevrolet GMC, we believe our employees are the foundation of our success. As a family-owned company with dealerships across North Carolina and Virginia, we are committed to creating a workplace where employees feel valued, supported, and given opportunities to succeed. Join a stable, growing dealership with consistent service traffic, strong leadership support, and real opportunity for long-term career growth. Why Join Boyd's Tar Heel Chevrolet GMC?

What We Offer:

Monday-Friday schedule — NO weekends Competitive pay based on experience and performance Salary plus commission opportunities Strong earning potential in a growing service department Paid Time Off starting on Day 1 Paid holidays Medical, Dental & Vision Insurance Company-paid Life Insurance with

AD&D 401

(k) and ROTH retirement plans with company match Christmas Savings Club with company match Earned Wage Access & Direct Deposit Paid uniforms Paid training and ongoing development Employee discounts on vehicles, parts, and service Team-oriented work environment Opportunities for advancement within Boyd Automotive Group What You'll Do As a Service Advisor, you'll be one of the first people our customers interact with. You'll help guide customers through the service process, communicate with technicians, keep customers informed, and help create a professional and positive experience from start to finish.

Responsibilities Include:

Greeting customers and identifying service needs Scheduling appointments and preparing estimates Communicating repair recommendations clearly and professionally Keeping customers updated throughout the repair process Working closely with technicians and parts staff Managing customer concerns with professionalism and urgency Maintaining accurate repair orders and documentation Deliver a high level of customer satisfaction and supporting dealership CSI goals Supporting customer satisfaction and dealership service goals What We're Looking For Previous automotive or customer service experience preferred Automotive experience is a plus, but we are willing to train the right candidate with strong customer service skills and a positive attitude Strong communication and people skills Ability to multitask in a fast-paced environment Organized, dependable, and motivated Positive attitude and team-player mentality Valid driver's license with acceptable driving record Basic computer proficiency Build Your Career With Us This is more than just a Service Advisor position — it's an opportunity to join a growing dealership and build a long-term career with a company that values its employees. If you're ready to join a dealership where your work is appreciated, your growth is supported, and your career can move forward, we encourage you to apply today. Boyd Automotive Group Family Owned. Employee Focused. Community Driven. Boyd Automotive Group is an Equal Employment Opportunity employer.

Pay:

$62,309.77 - $75,039.73 per year Application Question(s): Do you have a valid driver's license with an acceptable driving record? How many years of customer service experience do you have? How many years of automotive service advisor experience do you have? Are you comfortable working in a fast-paced customer service environment? Why are you interested in joining Boyd's Tar Heel Chevrolet GMC?

Work Location:

In person