Processing Inbound Specialist at Pinehurst Coins Processing Inbound Specialist at Pinehurst Coins in Southern Pines, North Carolina Posted in 1 day ago.

Type:

full-time About the

Role:

Pinehurst Coins is a leading precious metals and numismatics dealer committed to delivering exceptional service and value to our customers. As we continue to grow, we are seeking a dependable, organized, and highly personable individual to join our team as a Processing Inbound Specialist. In this dual-role position, you will be the face of our company at the Front Window, regularly interacting with customers who come on-site to buy or sell. The ideal candidate is a people person who is comfortable communicating with a wide variety of individuals in a professional and friendly manner. When you aren't assisting customers at the window, you will be handling essential processing tasks behind the scenes. We are looking for a trustworthy team player with a strong work ethic who thrives in a fast-paced environment and can juggle multiple responsibilities with excellent attention to detail.

Key Responsibilities:

Brand Representative:

Act as the primary point of contact at one of our Private Transaction Windows. Greet customers, review and receive materials, and ensure a positive, professional, and welcoming experience.

Processing & Organization:

Accurately process incoming materials, paying close attention to detail to maintain high organizational standards.

Data Entry:

Utilize Google Sheets and internal business software to enter data, track processing updates, and navigate spreadsheets (advanced formula knowledge is not required, but basic spreadsheet comfort is a must).

Cross-Department Collaboration:

Communicate effectively with different departments to ensure smooth operations and workflows.

Adaptability:

Quickly learn new processes and seamlessly shift between customer-facing duties and administrative processing responsibilities in a fast-paced environment.

Required Qualifications:

Outstanding customer service and communication skills; highly comfortable working with the public. Trustworthy, dependable, and possesses a strong work ethic (Must pass a background check). Proficiency with computers, specifically Google Sheets and Excel (navigating spreadsheets, data entry, basic tasks). Highly organized with a strong attention to detail. Willingness to learn and the ability to pick up new processes quickly. Proven ability to multitask and manage multiple responsibilities simultaneously. Excellent team player who works well with others.

Preferred Qualifications (Not Required, but a Plus!):

Previous experience in a customer service, retail, inventory, or public-facing role. Prior knowledge of or experience handling coins or precious metals. Basic analytical skills and problem-solving ability.

What We Offer:

Competitive salary starting at $16.00/hour Health, dental, and vision insurance Paid time off and holidays Retirement plan option Opportunity to grow within a fast-paced, expanding company How to

Apply:

Please submit your resume through Indeed, along with a brief description of your experience.

Benefits:

Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance