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H2O Express Transport LLC
Full-Time Customer Service Leader
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Job Description
Job Description We are seeking a Full-Time Customer Service Leader to join our team in Statesville, NC. As a Customer Service Leader, you will Oversee daily customer service operations to ensure exceptional support and satisfaction Lead, train, and motivate a team of customer service associates Develop and implement strategies to improve service efficiency and quality Handle escalated customer inquiries and resolve issues promptly Monitor department performance metrics and prepare reports for management Collaborate with other departments to enhance overall customer experience Key skills include strong leadership, communication, problem-solving, and organizational abilities. Benefits include competitive salary, health insurance, paid time off, employee discounts, and opportunities for professional growth.
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Information Date Posted September 27, 2025 Location Statesville, North Carolina Expiration date -Benefits
- Paid Time Off (PTO)
- Professional Development
- Health Insurance
- Dental Insurance