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Medical Services of America

Customer Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on North Carolina data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,502 / year median in North Carolina

+2% projected growth

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Job Description

Customer Service Representative at Medical Services of America Customer Service Representative at Medical Services of America in Wanchese, North Carolina Posted in about 2 hours ago.
Type:
full-time
Job Description:
Medi Home Care, a proud member of the MSA family, currently seeks a part-time Customer Service Representative (CSR) for our HME/DME location in Nags Head (Dare and Currituck Counties), NC. This position is responsible for receiving written and verbal communication from referral sources and customers, including order taking and obtaining accurate billing information, as well as over-the-counter sales; inventory control and establishing and maintaining records with complete customer information.
Other responsibilities include:
Schedules customer set-up and delivery times. Completes insurance verifications. Contacts referral sources to obtain required information. Maintains log of referrals. Job Requirements High school diploma or General Education Degree (GED) required. Previous medical office experience preferred. Valid driver's license and company required auto-liability insurance. MSA offers competitive pay and excellent benefits: Generous paid time off Medical/Prescription, Dental & Vision Insurance and other benefits (STD, LTD, Accident & Sickness, additional life insurance, etc.) Company paid employee life insurance 401(k) retirement with a generous company match Opportunities for advancement Many other great benefits MSA is an Equal Opportunity Employer Visit us at www.

MSAhealthcare.com