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Adecco US, Inc.

Call Center Representative

Career Insights for Call Center Representative

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$37,199 / year median in North Carolina

+5% projected growth

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Job Description

Adecco is currently assisting one of its clients in their search for a Collections Specialist in Whiteville, NC ! Pay rate : $15/hr Shift availability: Operating hours: Mon - Sat, 8a-9p, Will be scheduled for an 8 hour shift during those hours, must have open availability Temp to perm ($22/hr upon conversion) Collect on delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off. For instant consideration for this role, click on Apply Now and upload resume!
Requirements:
Call Center, Collections or Customer Service experience.
Education/Certification Requirements:
High School Diploma or GED Collections experience required Strong communication skills Good decision-making and problem solving skills Proficient with MS Office Suite Ability to work as part of a team Must have flexible schedule Bilingual is a plus Note This role is On-Site; thus, open to candidates near/in/around Whiteville, NC ! As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Collections Specialist in Whiteville, NC
APPLY NOW
for instant consideration!
Pay Details:
$15.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ~~~ The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for
Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.