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Allied Universal

Security Officer Full Time Unarmed Customer Service Patrol

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Based on North Carolina data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,502 / year median in North Carolina

+2% projected growth

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Job Description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Unarmed Customer Service Patrol in Whitsett, NC , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Security Officer at a dynamic technology, media, and telecommunications location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and use computer or tablet tools as needed. Join Allied Universal's agile, reliable, innovative team, where caring, teamwork, and integrity guide every shift.
Position Type:
Full Time Pay Rate:
$16.48 /
Hour Job Schedule:
Day Time Mon 08:00 AM
  • 04:00 PM Tue 08:00 AM
  • 04:00 PM Wed 08:00 AM
  • 04:00 PM Thur 08:00 AM
  • 04:00 PM Sun 08:00 AM
  • 04:00
PM What You'll Do:
Provide customer service to employees, visitors, contractors, and/or vendors at a technology-focused location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities. Respond to incidents, access concerns, and critical situations in a calm, professional, problem-solving manner, notifying appropriate site contacts and/or emergency services as directed. Conduct regular and random unarmed patrols of office areas, common spaces, entry points, parking areas, and the business perimeter to help identify and report unusual activity or potential hazards. Monitor access points and visitor activity, verify credentials in accordance with site procedures, and maintain accurate logs and incident documentation. Assist with maintaining an orderly work environment by reporting facility concerns, following post orders, and communicating relevant information during shift handoffs.
Minimum Requirements:
Customer service experience is preferred. Comfortable using a computer or tablet is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only.
Why Join Us:
Smart Tools:
Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth:
Get paid training and access to career growth opportunities.
Financial and Health Benefits:
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks:
Enjoy discounts on top brands and services through our Perks Program. Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
For more information:
www.aus.com . If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Benefits

  • Professional Development
  • Other Retirement and Savings
  • Health Insurance
  • Dental Insurance