Client Intake Specialist

We are looking for a dedicated Client Intake Specialist to join our team in Wilmington, Delaware. This role requires exceptional organizational and communication skills to handle client interactions, manage critical deadlines, and support legal processes. As a vital member of the team, you will collaborate closely with both the client service and litigation teams to ensure efficient case management. This is a long-term contract position offering a dynamic opportunity to contribute to meaningful legal work.

Responsibilities:

• Respond promptly to client inquiries and provide exceptional service.
• Oversee incoming and outgoing correspondence with clients, ensuring timely communication.
• Order, track, and review client medical records to gather evidence for cases, including follow-ups as necessary.
• Manage and maintain deadlines related to statutes of limitations and client discovery processes.
• Prepare and submit answers to interrogatories, Plaintiff Fact Sheets, Profile Forms, and Census Forms while addressing any deficiencies.
• Collaborate with the Client Service Specialist team to streamline client management processes.
• Work closely with the litigation team to ensure files are complete, discovery deadlines are met, and trial preparations are thorough.
• Conduct legal research using tools like Westlaw, LexisNexis, and public-access websites.
• Utilize Microsoft Word and Excel to organize and manage projects effectively.
• Ensure seamless integration of case management tools to fulfill legal obligations.