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Customer Service Representative
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Career Insights for Customer Service Representative (General)
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Based on North Dakota data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$38,700 / year median in North Dakota
-17% projected decline
Job Description
An Excellent Place to Bank. And Work. As a BankNorth employee, you'll be part of a family. We care about each other as much as we do about our communities and our customers. Which is the same as saying "a whole lot." We employ more than 90 passionate professionals and are proud of our low turnover rate which demonstrates our commitment to providing a rewarding, challenging and comfortable work environment for our team members. Empowered to serve customers and exceed their expectations through service delivery excellence. This position is the primary customer contact responsible for the professional delivery of services and support by performing transactions, solving problems and providing product and other banking information. Follows established bank policies and procedures for this area. This position requires a high degree of integrity, trust and confidentiality. Successful candidates will possess excellent customer service skills, attention to detail and the ability to work in a team environment. We offer a competitive salary with a comprehensive employee benefit package. Click apply now to apply online BankNorth is an Affirmative Action Employer/Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.